Terms of Use of aamarpay Terms and Conditions

1. Introduction & Eligibility

Welcome to aamarpay.org. By using this website and its applications, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with these terms, please refrain from using aamarpay.

Aamarpay is an online gaming and betting platform offering Live Casino, Sports Betting, slots, bingo, and other gaming services to users in Bangladesh. All terms and conditions applicable to these services are set out in this document.

These Terms and Conditions are available in both English and Bengali. In the event of any dispute, the Bengali version shall prevail.

2. Account Register

A valid account is required to play games or place bets on aamarpay. You must provide accurate and truthful information at the time of registration.

Registration Requirements

• You must provide your full legal name, date of birth, and a valid email address.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• Email verification must be completed after registration.
• A copy of your national ID card or passport may be required for identity verification.
• Keeping your password confidential is your responsibility. You must not allow anyone else to access your account.

Account Verification (KYC)

Aamarpay complies with international anti-money laundering policies. As a result, KYC (Know Your Customer) verification is mandatory for withdrawals and large transactions. The following documents may be required:

• Government-issued photo ID (NID/Passport)
• Proof of address (utility bill or bank statement)
• Proof of Payment Method Ownership

3. Eligibility & Age Requirements

The following eligibility requirements must be met to use aamarpay.

• You must be 18 years of age or older. Opening an account for anyone under 18 is strictly prohibited.
• You must access aamarpay from a country or region where online gaming is not legally prohibited.
• You must play of your own free will and judgment. Playing while dealing with addiction or financial hardship is strongly discouraged.
• Aamarpay employees and their immediate family members are not permitted to place bets on the platform.

4. Deposits & Withdrawals

Deposits and withdrawals on aamarpay are fully secure and straightforward. We support several popular payment methods including bKash, Nagad, Rocket, and bank transfer.

Deposit Terms

• The minimum deposit amount is BDT 500 (five hundred taka).
• Deposits are usually credited instantly. In some cases, it may take up to 1 hour.
• Deposited funds must come from your own payment method. Deposits from third-party accounts are not permitted.
• The maximum limit per transaction depends on the payment method used.

Withdrawal Terms

• The minimum withdrawal amount is BDT 1,000 (one thousand taka).
• Withdrawals are typically processed within 24 to 72 hours.
• Withdrawals exceeding BDT 10,000 will be held until KYC verification is complete.
• Withdrawals will only be sent to the same payment method used for the original deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.

5. Bonuses & Promotions

Aamarpay offers a range of attractive bonuses and promotions. Each bonus has its own terms, which must be read before acceptance.

General Bonus Terms

• The welcome bonus is available to newly registered members once only.
• Every bonus comes with a wagering requirement. You must wager a specified amount before the bonus funds can be withdrawn.
• Bonus offers must be used within the specified time period. Expired bonuses will be automatically cancelled.
• Claiming bonuses across multiple accounts from the same device, IP address, or payment method is not permitted.
• Aamarpay reserves the right to modify or cancel any bonus offer at any time.
• Cashback bonuses apply to net losses only and are issued once per week.

6. Betting Rules

All betting and gaming activities on aamarpay are governed by specific rules. The following rules apply to all members.

Sports Betting

• Once a bet is confirmed, it cannot be cancelled unless approved by aamarpay under specific circumstances.
• If the odds set before a match change, the odds at the time the bet was placed will remain applicable.
• If a match is cancelled or abandoned, the stake will be refunded.
• Delays may occur in live betting, and aamarpay will not be held liable for any disconnection issues.

Casino & Slots

• All casino games are powered by Random Number Generator (RNG) technology, independently verified by a third party.
• If a game is interrupted due to a technical error, the stake for that round will be refunded.
• Jackpot winnings are paid out after review, which may take up to 72 hours.

7. Prohibited Activities

The following activities are strictly prohibited on the aamarpay platform. Any violation of these rules will result in immediate account closure.

• Creating multiple accounts or using another person's account.
• Playing games or placing bets using bots, scripts, or automated software.
• Using the platform for money laundering or any unlawful financial transactions.
• Attempting to hack or gain unauthorized access to aamarpay systems.
• Manipulating the bonus system or sharing bonuses with other members.
• Creating an account or attempting to pass KYC using false information.
• Harassing, threatening, or engaging in inappropriate conduct toward other members.
• Impersonating an aamarpay employee or representative.

8. Privacy & Data Protection

Aamarpay places the highest priority on the privacy of your personal information. We will never sell your data to third parties.

• Information provided at registration is used solely for identity verification and service delivery.
• Your financial information is protected with SSL encryption.
• Aamarpay uses cookies to help improve your experience.
• To learn more about our privacy practices, visit our Privacy Policy View page.

9. Account Closure & Suspension

Aamarpay may suspend or permanently close any account under the following circumstances.

• If any provision of these Terms and Conditions is violated.
• When evidence of false information or identity fraud is found.
• Extended periods of inactivity (over 12 months).
• At the member's own request.
• When a self-exclusion request is submitted under the Responsible Gaming policy.

Upon account closure, any verifiable balance (excluding bonuses) is generally returned within 30 business days.

10. Limitation of Liability

Aamarpay always strives to maintain the quality of its services. However, there are certain circumstances for which we do not accept liability.

• Loss or damage caused by internet disconnection or issues with the user's device.
• Delays caused by third-party software or payment providers.
• Unexpected technical issues or server downtime.
• Losses arising from the user's own negligence or failure to comply with these terms.

11. Policy on Changes to Terms

Aamarpay reserves the right to update these Terms and Conditions at any time. When changes are made, we follow the process outlined below.

• Advance notice of significant changes will be sent to your registered email.
• The date of any changes will be displayed at the top of this page as "Last Updated".
• Continued use of aamarpay after any changes constitutes acceptance of the updated terms.
• If you do not agree to the changes, please contact support to close your account.

12. Contact & Complaints

If you have any questions, comments, or complaints regarding these Terms and Conditions, please contact us.

• Email: [email protected]
• Live Chat: Once on the website, click the chat icon at the bottom right.
• Support hours: 24 hours a day, 7 days a week.

We typically respond to all complaints within 24 hours. Complex cases may take up to 5 business days.