Privacy Policy

Protecting Your Data aamarpay's Commitment

Aamarpay takes the privacy of your personal data seriously. This policy clearly explains what information we collect, how we use it, and what rights you have.

Last updated: January 2026 SSL Secured Your Data is Never Sold Written in English

1. Introduction

Welcome to aamarpay.org. This Privacy Policy explains how aamarpay collects, stores, and uses your personal information. We believe privacy is a fundamental right, and we are committed to protecting it.

Aamarpay is a trusted online gaming and betting platform in Bangladesh. By using our services, you agree to this Privacy Policy. If you disagree with any part of it, please contact us or discontinue use of our services.

This policy applies to all aamarpay services — website, mobile app, Live Casino, Sports Betting, slots, bingo, and all other gaming products.

aamarpay never sells your personal data to third parties. Your information is used exclusively to provide and improve our services.

2. What information is collected

Aamarpay collects several types of information to deliver its services. This data falls into three main categories.

Personal identification information

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address (including district and division)
  • National ID card or passport number (for KYC verification)
  • Scanned copy of a photo ID document

Financial Information

  • BKash, Nagad, or Rocket account number
  • Bank account details (if applicable)
  • Transaction history and amounts
  • Deposit and withdrawal records

Technical & Behavioral Data

  • IP address and device type
  • Browser version and operating system
  • Gaming activity history and session duration
  • Site browsing patterns and click data
  • Login time and location data
Data Type Reason for collection Mandatory
Name & Email Account Creation & Communication Yes
National ID Card Age & Identity Verification (KYC) For withdrawals
Payment Information Secure Transaction Processing Yes
IP & Device Information Security & Fraud Prevention Automatic
Cookie Data Improving user experience Optional

3. How information is collected

Aamarpay collects your information through several methods. Each method is described in detail below.

Direct collection

  • Information you provide when filling out the registration form
  • Documents uploaded for KYC verification
  • Information provided when adding a payment method
  • By contacting our support team

Automatic collection

  • Through cookies and tracking technologies during your visit to the website
  • IP and device information collected from server logs during app usage
  • Analyzing behavioral data during gaming sessions

We will never ask for your password, OTP, or full card number over the phone or by email. If you receive such a request, report it to our support team immediately.

4. Use of information

Aamarpay uses your data solely for the purposes outlined below. We only process what is strictly necessary.

  • Account creation, management, and verification
  • Secure payment processing and fraud detection
  • Personalizing and enhancing your gaming experience
  • Keeping you informed about promotions, bonuses, and special offers (based on your consent)
  • Providing customer support and resolving issues
  • Meeting legal obligations and preparing regulatory reports
  • Monitoring user behavior to ensure responsible gaming
  • Improving platform security and preventing unauthorized access

You can opt out of marketing emails at any time. Every promotional email includes an unsubscribe link.

5. Information sharing policy

Aamarpay never sells your personal data. In certain limited situations, however, specific information may be shared with trusted partners.

When information may be shared

  • Payment Providers: Information required to process transactions with bKash, Nagad, Rocket, or your bank.
  • Game Providers: Session data shared with technology partners for Live Casino and slots games.
  • Law Enforcement: Mandatory disclosure of information under court order or government directive.
  • Anti-Fraud Services: Specialized partners for fraud detection and prevention.

When information will not be shared

  • To advertising agencies or marketing companies
  • Sold to third parties for commercial purposes
  • For any purpose without your explicit consent

All third-party partners are contractually required to comply with aamarpay's privacy standards. Your data is shared with them only for limited, specified purposes and is transmitted securely.

6. Cookie policy

The aamarpay website stores cookies in your browser. Cookies are small text files that help improve your browsing experience.

Cookie Type

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional Cookies: Remembers your preferred language, theme, and settings.
  • Analytics cookies: Helps us understand which parts of the site are used most.
  • Marketing cookies: To show you relevant promotions — this is optional.

You can delete or disable cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.

7. Data security measures

Aamarpay uses industry-leading security technology to keep your personal and financial information safe.

  • 128-bit SSL/TLS encryption — all data transfers are secured
  • Sensitive data stored with AES-256 encryption
  • Two-Factor Authentication (2FA) Feature
  • Regular Security Audits & Penetration Testing
  • Suspicious login attempts are automatically detected and blocked
  • Server data stored in isolated and encrypted environments

To get the most out of our security features, please use a strong password and never share your login credentials with anyone.

8. Data retention period

Aamarpay does not retain your data indefinitely. All data is deleted or securely archived after a defined retention period.

Data Type Retention period Reason
Account Information 5 years after account closure Legal Obligations
Transaction records 7 years Financial Regulatory Guidelines
KYC Documents 5 years Anti-money laundering laws
Support contact 2 years Ensuring service quality
Cookie & Tracking Data 13 months Analytics & development

After the designated retention period, your data is securely deleted or fully anonymized so that you can no longer be identified.

9. Your privacy rights

As an aamarpay user, you have specific rights over your own data. You can exercise these rights at any time.

Your Rights

In Data Protection Your 6 Core Rights

Aamarpay respects your privacy rights. Contact our support team to exercise any of the rights listed below.

1
Access

You can find out what data aamarpay holds about you and how it is being used. A full report will be provided within 30 days of your request.

2
Right to rectification

If any of your information is incorrect, you can request a correction. We will fix it as promptly as possible.

3
Right to erasure

Where no legal obligation exists, you may request deletion of your data. We do not retain any additional data after your account is closed.

4
Restriction of Processing

In certain circumstances, you may request that the processing of your data be restricted.

5
Data Portability

You have the right to receive your own data in a readable format (CSV or JSON). You may also transfer it to another platform if you wish.

6
Right to Object

You may object to marketing communications or data profiling at any time. We will action your request immediately.

Our Security Measures

Why Your Data is Safe with aamarpay Fully secure

We protect your privacy not just in words, but through technology and process.

End-to-End Encryption

Every data transfer between your browser and our servers is secured with 128-bit SSL encryption. No one can intercept your information in transit.

Strict KYC Verification

Every account at aamarpay goes through a rigorous identity verification process. This helps prevent fraud and keeps your account secure.

Sale of Data Prohibited

We never sell your personal data to third parties under any circumstances. This is a core principle with no exceptions.

Detecting suspicious activity

Our automated system monitors your account 24/7. If any unusual login activity or transaction is detected, you will be alerted immediately.

Two-Factor Verification

When Two-Factor Authentication (2FA) is enabled, an OTP is sent to your mobile each time you log in — keeping your account safe even if your password is compromised.

Regular Security Audits

Regular security audits are conducted by independent third parties. Any vulnerabilities identified are resolved promptly.

10. Child Protection Policy

Aamarpay strictly does not serve anyone under the age of 18. We are firmly committed to preventing minors from accessing our gaming services.

  • Date of birth is mandatory and verified at the time of registration
  • Additional age verification may be requested in suspicious cases
  • Accounts found to belong to minors are suspended immediately
  • Any data knowingly collected from a minor is permanently deleted

If you believe a minor is using aamarpay, please notify our support team.

11. Policy changes

Aamarpay may update this Privacy Policy from time to time. Revisions may occur due to regulatory changes, technological developments, or updates to our services.

  • You will receive advance notice to your registered email before any major changes take effect
  • The "Last Updated" date at the top of this page will always be kept current
  • Continuing to use the service after any changes are made will be considered acceptance of the updated policy
  • If you object to any changes, you may request to close your account

We recommend reviewing this page regularly to stay informed of any recent changes.

12. Contact & complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

Contact methods

  • Email: [email protected]
  • Live chat: Chat button at the bottom-right of the website (available 24/7)
  • Response time: Usually within 24 hours

We take every privacy-related request seriously and aim to resolve each one within the defined timeframe.

All privacy requests are completed within a maximum of 30 business days. For urgent requests, please indicate this in your email.

FAQs

About Privacy Frequently Asked Questions

No, never. Under no circumstances does aamarpay sell your personal data to third parties. In limited cases, trusted partners (payment providers, game providers) may receive the necessary data, but this is strictly contractual and for limited purposes only.

Yes, you have full right to access your data. Send a request to [email protected] and we will provide a complete data report within 30 days.

Certain data (transaction records, KYC documents) must be retained for specified periods due to legal obligations. However, non-essential data and marketing data are deleted immediately. See the data retention table for details.

Some of our technology partners (game software providers) operate internationally, which means limited technical data may be processed on servers abroad. This is always done with encryption and in compliance with international data protection standards.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will immediately remove you from our mailing list. You can also manage your notification preferences from your account settings.

aamarpay employs industry-leading security technology and conducts regular third-party security audits. That said, security is a two-way street — using a strong password and keeping 2FA enabled on your end is equally important.
Get Started Safely

Your data is safe, Join Now!

Your privacy and security are our top priority at aamarpay. Open a secure account today and enjoy the best gaming experience in Bangladesh.

Safe & Licensed SSL Secured 24/7 support Your Data is Never Sold
বাংলা